1. Request care
Share basic contact information and the type of support you are seeking. This is not a clinical assessment and does not establish a provider-patient relationship.
New patients · Appointment requests open
Know what to expect before you begin.
Carter Health Group is accepting requests for adolescent and adult telehealth care from patients located in Texas, with availability as early as October 3, 2026. Each request is reviewed for clinical fit, scheduling, and the appropriate level of care.
2. Complete screening
The practice reviews whether outpatient telehealth is an appropriate level of care. For adolescents ages 13–17, parent or legal guardian involvement, consent, privacy, and safety expectations are reviewed before care begins.
3. Prepare records
You may be asked for identification, medication bottles or lists, pharmacy information, recent records, laboratory results, discharge documents, and prior treatment information.
4. Attend your visit
You must be physically located in Texas, in a private setting, and able to confirm your location and emergency contact at the time of the telehealth appointment.
Fees & Carter Access™
Clear information before your first visit.
Carter Health Group currently offers transparent private-pay care. A limited number of reduced-fee appointments may be available through Carter Access™ based on financial need and practice capacity.
Review fees, payment methods, and Carter AccessAppointment requests open · Availability as early as October 3, 2026
Ready to begin?
Call or email Carter Health Group with your name, preferred callback information, whether care is for an adult or adolescent, and the Carter program you are considering. Do not include diagnoses, medications, records, or other private health information in ordinary email. Your specific availability is confirmed after your request is reviewed.
(214) 705-3346
hello@carterhealthgroup.com